1. Information We Collect
We may collect the following types of information:
- Customer Information: Names, contact details, and RO system details.
- Service Data: Service logs, parts replaced, water readings, and RO calculations.
- Payment and Invoice Information: Invoices, payment status, and financial records.
- Usage Data: How you use the application, including features accessed and errors encountered.
2. How We Use Your Information
The information collected is used to:
- Provide and improve the services offered by the application.
- Automate RO calculations and generate invoices accurately.
- Track services, payments, and customer history efficiently.
- Send updates, notifications, and relevant communication related to the application.
3. Data Sharing
We respect your privacy and do not sell or share personal information with third parties except:
- With your consent.
- When required by law or to protect our legal rights.
- With trusted service providers who assist in delivering the application, under strict confidentiality.
4. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.
5. Data Retention
We retain your information as long as your account is active or as needed to provide services. You may request deletion of your personal data by contacting support, subject to applicable legal obligations.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of promotional communications.
7. Third-Party Services
The application may use third-party services for hosting, analytics, or payment tracking. These services are subject to their own privacy policies, and we encourage you to review them.
8. Children’s Privacy
The application is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the application after updates signifies your acceptance of the revised policy.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact our support team through the application.